Terms of service

**Terms of Service**

Welcome to Long Locks Virgin Hair LLC. By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase.

**1. General Terms**  
- By using this site, you certify that you are at least 18 years old or have obtained parental consent to use our services.
- Long Locks Virgin Hair LLC reserves the right to change, modify, or update these terms at any time without prior notice. It is your responsibility to review these terms periodically.

**2. Product Use**  
- Our products are intended for personal use only. Resale or redistribution of our products without prior written consent is strictly prohibited.
- All hair sold by Long Locks Virgin Hair LLC is 100% virgin human hair. Variations in color, texture, and appearance may occur as these are natural products.

**3. Ordering and Payment**  
- By placing an order, you agree to provide accurate and complete information. Incorrect information may delay or prevent the fulfillment of your order.
- All payments must be made at the time of purchase. We accept major credit cards, debit cards, and other forms of electronic payment as specified on our website.

**4. Shipping and Delivery**  
- Shipping times are estimates and not guarantees. Delivery delays may occur due to factors beyond our control, such as customs inspections or carrier delays.
- You are responsible for providing accurate shipping information. We are not responsible for items shipped to incorrect addresses provided by the customer.

**5. Return and Refund Policy**  
- Please review our **Return and Refund Policy** for details on eligibility and procedures for returning items.
- Refunds are processed once returned items are inspected and approved by our team. See our Return and Refund Policy for more details.

**6. Limitation of Liability**  
- Long Locks Virgin Hair LLC is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
- We are not responsible for improper use, care, or installation of hair products, including damage resulting from dyeing, cutting, or other alterations.

**7. Intellectual Property**  
- All website content, including text, images, logos, and designs, is the exclusive property of Long Locks Virgin Hair LLC and may not be copied, reproduced, or distributed without written consent.

**8. Privacy Policy**  
- Your privacy is important to us. Please refer to our **Privacy Policy** to understand how we collect, use, and protect your personal information.

**9. Dispute Resolution**  
- In the event of a dispute, both parties agree to first attempt to resolve the matter informally. If unresolved, disputes will be handled through arbitration in accordance with applicable laws.

**10. Contact Us**  
- For any questions regarding our Terms of Service, please contact us at **[longlocks215@gmail.com](mailto:longlocks215@gmail.com)**. Our customer service team is happy to assist you.

By using our website and services, you acknowledge and agree to these Terms of Service. We appreciate your trust in Long Locks Virgin Hair LLC and look forward to serving you.